Accessibility Statement for Advaya Website
This is an accessibility statement from Advaya.
Advaya offers information, educational content, counseling and coaching services to empower you to pursue your journey of recovery and healing. Advaya does not offer any medical or other healthcare services, including engaging in prescribing or administering ketamine or any other medicine. We operate in partnership with independent physicians, psychiatrists, and APRNs who are separate from our clinical operations and business structure. Our role is to provide comprehensive support and integration services to individuals receiving ketamine or psychedelic therapy. We work collaboratively with qualified medical professionals to ensure the highest standard of care and maximize the therapeutic benefits for our patients. We do not encourage or facilitate illegal activities. We urge you to please consult with your healthcare provider for specific medical advice and treatment recommendations.
We strive to:
- Empower Every Voice:
We believe that every individual's health journey is unique, and we are dedicated to listening, understanding, and valuing each person's perspective. We encourage open dialogue and active participation in their care. - Cultivate Inclusivity:
We create a safe and welcoming environment where diversity is celebrated. Our practice is a space free from discrimination, where every person feels acknowledged and respected. - Eliminate Accessibility Obstacles:
We work tirelessly to make mental health care accessible to all. Whether it's through affordable options, telehealth services, or partnerships with community organizations, we are committed to ensuring that no one is left behind. - Leverage Technology for Accessibility:
We harness the power of technology to enhance accessibility, ensuring that individuals can connect with our services and support from anywhere, at any time. We are committed to staying at the forefront of technological advancements in mental health care. - Destigmatize Mental Health:
We actively challenge the stigma surrounding mental health, emphasizing that seeking help is an act of courage and strength. We believe that everyone deserves a supportive network. - Advocate for Systemic Change:
We engage in advocacy efforts to influence policy changes and promote initiatives that benefit our community and society at large.
Our commitment is not just a statement; it's our daily practice. We pledge to serve with empathy, respect, and dedication as we journey together toward mental health and well-being for all.
Measures to support accessibility
Advaya takes the following measures to ensure accessibility of Advaya Website:
- Include accessibility throughout our internal policies.
- Appoint an accessibility officer and/or ombudsperson.
- Assign clear accessibility goals and responsibilities.
- Employ formal accessibility quality assurance methods.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Advaya is fully conformant with WCAG 2.2 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Feedback
We welcome your feedback on the accessibility of Advaya. Please let us know if you encounter accessibility barriers on Advaya:
- Address: 10866 Washington Blvd 707 Culver City CA 90232
- E-mail: Info@Advaya.me
We try to respond to feedback within 2 business days.
Compatibility with browsers and assistive technology
Advaya is designed to be compatible with the following assistive technologies:
- Firefox with NVDA on Windows 10 and 11
- Chrome with JAWS or NVDA on Windows 10 and 11
- Edge with JAWS on Windows 10 and 11
- Chrome with Talkback on Android
- Safari with VoiceOver on Mac OS
- Safari with VoiceOver on iOS
Technical specifications
Accessibility of Advaya relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- WAI-ARIA
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best efforts to ensure accessibility of Advaya there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for Advaya:
- JotForm Intake Form: The phone number field’s error message does not identify the field in error and the error message is not associated with the field in error. We selected JotForm as the most accessible offering that is also HIPPA compliant and are investigating accessible, effective alternatives to JotForm that will also comply with HIPPA regulations. Please reach out for assistance using a contact method listed on this page.
- reCAPTCHA: The website uses the V2 checkbox form field that uses multiple naming techniques and the error message is hidden for assistive technologies with aria-hidden="true" incorrectly applied. The loading spinner is also not announced to screen read users.
Date
This statement was last updated on August 1, 2024.